May 21, 2013

National Waiters and Waitresses Day

“A person who is nice to you, but rude to the waiter, is not a nice person." - Dave Barry

It's National Waiters and Waitresses Day!

Unfortunately, many promo girls (specifically the beer and liquor ones) aren't seen as nice or trustworthy. They steal, they're rude and disruptive, and instead of being a blessing to a bar (they aren't just hired to educate the marketplace on a product, they're hired to raise the sales of that product during the time frame they're working), they're nothing but a burden. At least that's how promo girls are seen, anyway. I wanted to change that image when I became an alcohol spokes model. And I think I've done a fairly successful job throughout the years.

We always started the night by introducing ourselves to the restaurant staff and letting them know that if we were at all in the way to just let us know, and more importantly that we didn't take tips (many servers hate on promo girls because they think we do; what they don't realize is that we usually help them get bigger tips because our goal is to make the customer happy whether that's with a complimentary drink or free t-shirt). And we ended the night by a) individually thanking every patron that played along with us, every bouncer, every waiter that interfaced with us, and the bar staff; and, b) leaving a very, very generous tip. It was the best way for us to say, "Thank you for putting up with us. I know we can be demanding and distracting, but we appreciate everything you did to accommodate us while here." We did this regardless if the staff was wonderful to us, or treated us like crap (which happened from time to time).

I've tried to apply this to my personal life, too (although, yes, there are those occasions when the service is overwhelmingly awful). Despite having never been a waitress per se, being a promo girl has given me serious empathy for the profession. We only have to spend two hours in a bar catering to customers at our leisure and we don't get paid on commission so there's no stress about how much we do or don't push. Servers don't get those kinds of luxuries at all. They have to check their attitudes or life problems at the door and spend the entire day smiling and being friendly, they get paid minimum wage or less, they have to deal with people who look down on them... it's not exactly a glamorous job, is it?

So today... every day, really... try and remember that waiters and waitresses are serious angels. Tip a little more and wish your favorite server a...

Happy National Waiters and Waitresses Day!